Refund and Cancellation Policy
Our focus is complete customer satisfaction. In the event, if you are displeased with the services provided, we will refund back the money, provided the reasons are genuine and proved after investigation. Please read the fine prints of each deal before buying it, it provides all the details about the services or the product you purchase.
In case of dissatisfaction from our services, clients have the liberty to cancel their projects and request a refund from us. Our Policy for the cancellation and refund will be as follows:
If an order was placed without your consent it may happen only if your pin was lost and we will not be able to cancel the order placed from your account, we are not responsible if you lost your pin.
We hereby confirm you that the order will not be cancelled once it is placed.
For help please mail us at firstname.lastname@example.org or call us at 24/7 customer support +919704640910
Requests received later than 2 business days prior to the end of the current service period will be treated as cancellation of services for the next service period.
The prepaid recharge on the Fatkat Platform are final with no refund or exchange permitted. If your pin was lost, Fatkat is not responsible for any purchase using prepaid recharged amount.
We will try our best to create the suitable design concepts for our clients.
In case any client is not completely satisfied with our products we can provide a refund.
If paid by credit card, refunds will be issued to the original credit card provided at the time of purchase and in case of payment gateway name payments refund will be made to the same account.